Privacy Policy

1. Introduction

Welcome to DesignBay.

DesignBay (“us”, “we”, or “our”) operates https://designbay.ae (the “Service”).

This Privacy Policy governs your visit to https://designbay.ae, explaining how we collect, use, safeguard, and disclose information resulting from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, terms in this Privacy Policy have the same meaning as in our Terms & Conditions.

Our Terms & Conditions (“Terms”) govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

2. Definitions

SERVICE — The https://designbay.ae website operated by DesignBay.

PERSONAL DATA — Data about a living individual who can be identified from that data (or with other information in our possession or likely to come into our possession).

USAGE DATA — Data collected automatically, generated by your use of the Service or from the Service infrastructure itself (e.g., page visit duration).

DATA CONTROLLER — A natural or legal person who determines how and why personal data is processed. We are the Data Controller of your data.

DATA PROCESSORS (SERVICE PROVIDERS) — Any natural or legal person who processes data on behalf of the Data Controller.

DATA SUBJECT — The individual who is the subject of the Personal Data.

USER — The individual using our Service, corresponding to the Data Subject.

3. Information Collection and Use

a) Personal Data

When using our Service, you may provide us with information that can identify you personally, including:

• Full name
• Email address
• Contact number
• Company details
• Billing information

We may use your Personal Data to:

• Provide our design subscription services
• Process payments and manage your account
• Communicate updates, promotions, and important notices (optional opt-out available)

b) Usage Data

We may collect information automatically when you interact with our Service, such as:

• IP address
• Browser type and version
• Pages visited and time spent
• Device type and operating system

We do not use cookies, tracking beacons, or similar technologies to collect or store data.

4. Use of Data

• To provide and maintain the Service
• To notify you of Service changes
• To provide customer support
• To improve Service performance and user experience
• To process billing and account management
• To comply with legal requirements

5. Retention of Data

We will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy. Usage Data is retained for shorter periods unless needed for security, operational, or legal purposes.

6. Transfer of Data

Your data may be transferred to — and stored on — servers located outside your country or jurisdiction, including outside the UAE. By providing your data, you consent to such transfers.

7. Disclosure of Data

We may disclose your information in the following cases:

• To comply with legal obligations or public authority requests
• To enforce our Terms & Conditions
• In connection with a business transaction (e.g., merger or acquisition)
• To trusted service providers who help operate our Service (with confidentiality obligations)

8. Security of Data

We use commercially acceptable measures to protect your Personal Data. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute protection.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access, update, or delete your data
• Request restriction of processing
• Object to processing for certain purposes
• Request data portability
• Withdraw consent at any time

We may require identity verification before fulfilling such requests.

10. Payments

We use secure third-party payment gateways to process transactions. We do not store your payment card details.

11. Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Children's Privacy

Our Service is not directed at individuals under the age of 13, and we do not knowingly collect their data. If we become aware of such collection, we will delete it immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

14. Contact Us

For any questions regarding this Privacy Policy:

DesignBay

Email: contact@designbay.ae

Location: Dubai, UAE